M365 Copilot Retention Policies

As you may know, M365 Copilot Chat data is available for organizations to retain and perform eDiscovery on for legal purposes.  Up until now, Copilot interactions data shared the same policy with Teams chats.  Microsoft received feedback that many organizations wanted to separate these policies so that they can treat Copilot and Teams chat data separately with different policies.

Hearing this feedback, new data lifecycle management policy has been created and dedicated to Microsoft Copilot.  This enables organizations to specify separate retention and deletion policies for Copilot and Teams chat data.

References:

https://techcommunity.microsoft.com/blog/microsoftsecurityandcompliance/new-m365-copilot-data-lifecycle-management-options/4304636

https://learn.microsoft.com/en-us/purview/retention-policies-copilot

M365 Copilot Government Community Cloud (GCC) Generally Available (GA) Announcement

We had a major announcement.  M365 Copilot GCC is now GA.  This has been a long-time coming.  Here are the important points.

• Phase 1 was released on 12/13/2024
• Phase 2 is scheduled for Q1 CY15
• What is in Phase 1?
• All the core features you need to start adoption. 
• BizChat, M365 Apps (Word, Excel and PowerPoint), Outlook, Teams Chat / Channel, and Intelligent Meeting Recap
• It is important to note that Web Search (web grounding) is OFF by default, and admin controls to turn on Web Search will not be delivered in this release.  Timeline is TBD.
• What is in Phase 2?
• Teams Meeting Copilot (real-time), OneNote, Stream, Planner, OneDrive for Business, SharePoint, Loop and SharePoint Agents

Resources:

https://techcommunity.microsoft.com/blog/publicsectorblog/microsoft-365-copilot-gcc-generally-available-starting-december-13th-empowering-/4356680

https://learn.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/microsoft-365-copilot

Microsoft Forms and Copilot

Microsoft Forms now can leverage Copilot.  If you are not too familiar with Microsoft Forms, it is a solution that enables you to create form, knowledge checks, surveys, polls, questionnaires, registration, etc.  Microsoft Forms are very easy to create, you can get real-time responses, built-in analytics, customization presentation options, etc.

Copilot will now work and streamline with you the creation of a form.  It is pretty amazing.  For instance:

• Ask Copilot for assistance in authoring a new form.  For instance, tell Copilot you want to write a new employee survey to gauge employee satisfaction level.  From there, you can refine and edit based on your needs.
• Once the form is complete, Copilot can offer smart suggestions to make it more inclusive, visually appealing, etc.
• Before you are ready to publish the form, Copilot can help write a default message about the form.  Copilot can also be used to author reminder messages for the form.
• In addition to forms, Copilot can help you create quizzes.  You can provide Copilot content, and then it will generate questions.

Pretty neat stuff. 

References

https://techcommunity.microsoft.com/blog/microsoftformsblog/what%E2%80%99s-new-in-copilot-in-microsoft-forms-%E2%80%93-ignite-2024/4303638

https://learn.microsoft.com/en-us/office365/servicedescriptions/microsoft-forms-service-description

https://www.microsoft.com/en-us/microsoft-365/online-surveys-polls-quizzes 

New Copilot Outlook Meeting Experiences

There have been some incredible new capabilities and use cases that are now are available with Outlook and Copilot.

Some of the new use cases are:

• Ask copilot to find time with you and someone in your organization, “Schedule a meeting with my manager for next week” or “Schedule a meeting with Caitlin for next week”.  Even ask Copilot to find and reserve time on your calendar.
• Leverage Copilot to draft meeting agendas.  Provide Copilot an outline of topics and an agenda will be written.
• Leverage Copilot to schedule a meeting based on an email thread (sometimes they can be very long), and have Copilot summarize the thread, write the agenda, and find times that work for everyone.

Reference

https://techcommunity.microsoft.com/blog/outlook/what%E2%80%99s-new-and-coming-to-microsoft-outlook-%E2%80%93-ignite-2024/4297199

M365 Copilot with SharePoint Pages

Copilot in SharePoint has now been delivered.  You probably have already been using Microsoft Copilot in M365 Apps like Word, Outlook, PowerPoint, etc.  You can now leverage several of the came capabilities when authoring content in your SharePoint Pages.

Some of the key features are:

• Auto Rewrite: Which will rewrite content making it cleaner and professional for broad consumption.
• Change Length: Copilot will rewrite content so that you can fit it in pages that may have limited space.
• Change Tone: Copilot will modify your content to better deliver as causal, professional, enthusiastic, etc.

This feature started rolling out in WW in Sept 2024.  This does require a M365 Copilot license to leverage.

Reference

https://techcommunity.microsoft.com/blog/spblog/rewrite-with-copilot-in-sharepoint-tailor-your-content-with-ease/4319824

Microsoft 365 Video Unification of Stream and Clipchamp

Microsoft announced that they are spearheading a new, cohesive Microsoft video experience by evolving Clipchamp and Stream into a single, streamlined video solution that harnesses the power of both services.  Clipchamp is a video editing capability and Stream is an enterprise video delivery experience.  This integration brings deeper alignment with the benefits of OneDrive for Business and SharePoint Online.

Users can continue to store video in SharePoint and OneDrive like they do with documents.  Clipchamp will provide more robust and versatile video solutions to enhance the productivity with video.  This is simply a unification of these capabilities, and users are not losing any capabilities.  By bringing together the player, video homepage, editor and capture tools into a single cohesive experience, barriers are removed for the creation and management of video content.  The goal to remove all barriers between creating and then consuming video.

The video playback capabilities have been enhanced.  With AI, video playback and discovery is made significantly easier for users.

One of the new features is the ability to share a clip from within a video giving video authors and viewers the ability to customize their own start and end time.  This allows important video content to be targeted and then shared without having to go through complex video editing.

There are several other new capabilities:

• Enhanced meet capture, camera and screen recoding capabilities
• Brand kits
• Templating
• Edit video through recorded transcript (really cool)
• Summarize video with M365 Copilot
• Simplify video focus

Note Clipchamp Standard is available through M365 and Office 365 suites.

Reference:

https://techcommunity.microsoft.com/blog/microsoft_365blog/the-future-of-video-in-microsoft-365/4338960

Windows 365 Overview

Doing a write up on Windows 365 (W365).

What is W365?

W365 is a SaaS service providing virtual machines at a fixed price per user per month basis.  It is managed like physical devices via Microsoft Intune making it very easy for administrators to manage.  The service works great for hybrid work environments providing secure work from anywhere Windows experiences.

What is the cost savings between W365 and Azure Virtual Desktop (AVD)?

The cost savings can vary based on the specific use case and deployment model.  W365 offers a predictable, per-user, per-month pricing model which is beneficial to budget conscious organizations giving them a known and predictable expenditure.  AVD follows a consumption-based pricing model which is more cost effective for organizations that need to scale up and down resources.  Additionally, AVD does provide pooled AVD desktops that can be used to consolidate several users in a shared VM.  Plus, AVD allows for customizable VM configurations which can help optimize costs based on specific performance and resource requirements.

What are the differences between W365 and AVD?

For W365:

• User Experience: W365 offers personal, persistent desktop experience giving the user a dedicated Cloud PC.
• Management: W365 is designed for simplicity and ease of management.  It integrates seamlessly with Microsoft Intune.
• Cost Model: W365 is a fixed per user, per month basis.
• Deployment: W365 is quick to set up.
• Use Cases: W365 is ideal for organizations with the need for personal, persistent desktops, quick onboarding, and looking to reduce VDI management costs.
• Technical Architecture: W365 is built on top of AVD components but with a different transaction model.

For AVD:

• User Experience: AVD supports both personal desktop and pooled desktop (allowing multiple users to share the same VM).
• Management: AVD offers more flexibility and customization options allowing it to be tailored with more complex organizations.
• Cost Model: AVD follows a consumption based pricing which can be mote cost effective for organizations that has fluctuation. 
• Deployment: AVD requires more expertise to set up and manage, yet it provides robust security configuration customization for a complex organization.
• Use Cases: Suitable for organizations with varying workloads.
• Technical Architecture: Provides a scalable and secure platform for delivering virtual desktops, leveraging Windows Server Multi-sessions OS to optimize resource utilization.

What are the different W365 Plans?

Standard Plan: This plan provides a suitable solution for light users who need some M365 desktop apps and web apps. It includes 2 vCPU, 8 GB RAM, and 128 GB storage.

Premium Plan: Designed for users who leverage a lot of desktop apps beyond M365 apps. It includes 4 vCPU, 16 GB RAM, and 128 GB storage.

You can buy additional sizes

4 vCPU, 16 GB RAM, 256 GB storage

4 vCPU, 16 GB RAM, 512 GB storage

8 vCPU, 32 GB RAM, 128 GB storage

8 vCPU, 32 GB RAM, 256 GB storage

8 vCPU, 32 GB RAM, 512 GB storage

16 vCPU, 64 GB RAM, 512 GB storage

What are the limitations of W365?

• W365 can be higher total cost than AVD.  Yet AVD requires additional personal costs and time to manage.
• W365 has configuration limitations when compared to AVD.
• Disk performance cannot be optimized for highly complex operations.
• Data usage limits on outbound data.
• W365 does not provide a GPU option.
• W365 users cannot exceed the original selection for storage capacity limits.

What are the W365 deployment models?

W365 offers two primary deployment models.

First is Microsoft hosted network.  This option is ideal for simplicity, reliability and scalability.  It supports the Microsoft Entra join identity model and does not require an Azure subscription or expertise.  Microsoft sets up and fully manages the infrastructure and related services required to deliver functional Cloud PCs to users.  This model is recommended for its ease of use and minimal management overhead.

Second is Azure Network Connections (ANC).  This option supports both Microsoft Entra join and Microsoft Entra hybrid join identity models.  It allows organizations to use their own Azure subscriptions and manage the network infrastructure.  This model provides more control and flexibility.

W365 and Hybrid Join

Hybrid joined devices in W365 are those that are joined to an on-premises Active Directory and registered with Microsoft Entra ID.  These devices require network line of sight to your on-premises domain controllers periodically.  This is beneficial for organizations that need to maintain a certain on-premises policies and controls with the cloud.  Without this connection, the devices can become unusable.  This setup allows for the management of devices using group policy objects (GPO) and Intune MDM, providing flexible and comprehensive management.

What is Windows 365 Link?

W365 Link is a mini desktop PC that exists exclusively to connect to the Windows 365 cloud service rather than running W365 locally.  It offers a secure instance access to your W365 environment.  This device is designed for desk-based users and is well suited for enabling secure productivity in shared workspaces such as hot desks, call centers, reception desks, labs, etc.

References

https://www.microsoft.com/en-us/windows-365/enterprise

https://www.microsoft.com/en/windows-365/business/all-pricing

SharePoint Advanced Management Updates

One of the more interesting announcements from this year’s Ignite conference is that SharePoint Advanced Management (SAM) is now available to M365 Copilot customer without an additional cost.

Why is this so important?  As existing as it is to introduce Copilot to your users, there are preparation activities you need to take on.  The one thing that Copilot will do is that it will provide your data more easily and quickly than ever before.  As you will find out, there will be instances where data has already been overshared.  Copilot will correctly provide security trimmed data to your users, yet you will find instances where you will want to lock down that data.

To assist you with this, administrators can leverage SAM to implement stronger governance over your data.  Some of the key features of SAM are:

• Managing Content Sprawl: It will help you identify and manage inactive SharePoint sites through automated rule-based policies.  This ensures that only relevant and active content is being leveraged by Copilot.  Before enabling Copilot, you can proactively set policies to restrict access to sites and manage content discoverability. 
• Content Life-Cycle Management: SAM will streamline content creation, organization and retention through automated workflows, detailed reporting and compliance settings.  One specific feature is the site change history report.
• Managing Oversharing: SAM will provide tools to control and prevent oversharing of confidential data ensuring that that sensitive information is not exposed inadvertently.  For instance, looking for sites with lots of links shared, sensitivity labels applied to files, and content shared with “everyone”.  Additionally, there are policies you can introduce to control data downloads.  Plus, you can add new policies that will restrict access control by only allowing users in a specified security group to access content.
• AI Insights: This feature uses language models to identify patterns and potential issues from reporting, offering actional recommendations to solve content governance issues.  What AI Insights will do is provide you automated analysis of the reports, detect patterns and potential governance issues and then make suggestions for actions to take.

So how can you get started?

First, reduce accidental oversharing by reviewing sharing settings on sites.

Second, ensure that all sites have valid owners.  If sites are inactive and have no owners, it may be good to remove them.

Third, identify sites with potentially overshared content.  Run the reports and perform remediation actions.  Leverage restricted access control policies to override access to sites that are overly shared.  Additionally leverage Restricted Content Discoverability policies to control if specific sites should be returned in search results.

References:

https://learn.microsoft.com/en-us/sharepoint/advanced-management 

https://learn.microsoft.com/en-us/sharepoint/sharepoint-copilot-best-practices

https://learn.microsoft.com/en-us/sharepoint/get-ready-copilot-sharepoint-advanced-management 

New Coaching with Copilot for Word

A new Copilot for Word experience is launching soon. It offers more than grammar corrections. The Get Coaching feature will provide style and tone suggestions, helping you write cleaner and clearer communications.

The process is straightforward. Simply highlight the desired text, click on the Copilot button, and then choose the Get Coaching option.

Reference:

https://techcommunity.microsoft.com/t5/microsoft-365-copilot/use-coaching-with-copilot-suggestions-on-how-to-improve-your/ba-p/4264558

Microsoft Teams Queues is now GA

Microsoft Teams Queues is now Generally Available (GA).  This is an existing, new experience delivered within Teams that enables organizations to that need to engage with customers but are not part of a traditional call center environment.  You can quickly create Queues that can support internal or external projects and initiatives.

There is a plethora of capabilities that allows you to create queues and then assign team members to work with those queues.  Calls can be prioritized, transferred between team members, history of past calls, opt in/out of queues, and switch between queues based on analytics (average wait time, number of abandoned calls, etc.).

Microsoft Copilot can be leveraged with Queues as well.  Notes can be automatically captured, along with highlights, the next steps, and outstanding issues enabling staff to be more accurate in their follow up with customers.

Queues are very simple to set up.  There are tons of administrative capabilities that allow you to easily add and remove support staff.  There is a capability called whisper controls that gives the ability for supervisors to step-in and assist in a conversation.  There are analytics that allow you to monitor performance, track call volumes and identify areas of improvement.  Auto attendants can be configured and numerous other configurations that control the customer experience like welcome greetings, music on hold, queue hours, call routing rules, agent monitoring, etc.

Microsoft Team Queues requires Teams Premium Licensing.

References:

https://techcommunity.microsoft.com/t5/microsoft-teams-blog/queues-app-for-microsoft-teams-now-generally-available/ba-p/4276837 

https://support.microsoft.com/en-us/office/use-the-queues-app-for-microsoft-teams-370ad83e-c2c1-4a9f-8a59-16c98be102e9 

https://learn.microsoft.com/en-us/MicrosoftTeams/manage-queues-app 

New OneDrive Features and Capabilities Announcement

This month, it was announced that several new features are being released for OneDrive.

Copilot for OneDrive is Now Generally Available in the Commercial Cloud. This development significantly enhances the way users interact with and discover information.

• Copilot buttons are accessible through the OneDrive user interface.
• Files can be summarized quickly without opening them.
• FAQs can be generated from selected documents for use or sharing.
• File comparison with Copilot will analyze and display differences between files.
• Questions can be asked to Copilot without needing to open the files.

Copilot Agents are coming to OneDrive.  For instance:

• You can develop an agent that possesses comprehensive knowledge about a project by utilizing OneDrive as the primary source of information.
• Tasks can be automated and simplified by creating an agent capable of addressing common requests, such as retrieving the agenda and budget for an event you are managing.
• The agents you create are accessible across various user interfaces, including Teams, OneDrive, and SharePoint.
• Instead of manually locating files to share with a new employee, you can provide them with access to the Copilot Agent, which enables interaction, inquiries, and real-time responses.

OneDrive serves as a centralized files application for all M365 files. New features will enhance the capability to filter, search, and interact with files through the OneDrive web app.

• File Type Filter Pill buttons help you quickly find files by type.
• A new data filter allows defining specific time frames by periods.
• In search results, a new column called Location shows the source location of a file, such as OneDrive, someone else’s account, a team site, or a Teams channel.
• Results also show who created a file and who last edited it, providing more context to the file.
• In search results, it is possible to filter/toggle between: All Files, My Files, Current Folder, and Current Library.

New AI driven policy recommendations and data management controls

• Site Policy Comparison: Identifies similar sites and missing policies.
• Restricted Content: Files with this policy won't appear in Copilot results.
• File Level M365 Archive: Moves inactive files on SharePoint to declutter main areas.

The OneDrive mobile app has been refreshed with several new experiences.  There are several new experiences with how you search for and visualize photos stored in OneDrive.

Resources:

https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/welcome-to-the-new-era-of-microsoft-onedrive-ai-productivity-and/ba-p/4265409 

https://techcommunity.microsoft.com/t5/community-news-desk/get-to-know-copilot-in-onedrive/ba-p/4262317 

https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/enhanced-onedrive-search-experience-new-features-to-boost/ba-p/4260347 

Microsoft Entra Primer

Probably one of the best overview blogs I have seen on what is Microsoft Entra.

I highly recommend reading this.  It is a nice compact and complete review of all the major components of Entra. 

https://techcommunity.microsoft.com/t5/apps-on-azure-blog/what-is-microsoft-entra-and-why-use-it/ba-p/4262826 

Microsoft 365 Copilot Wave 2 Announcement

Big announcements were made this week on what is being termed as Microsoft 365 Copilot Wave 2.  There are three major capabilities with this release:

1. Copilot Pages
2. Copilot Microsoft 365 Apps
3. Copilot Agents

1) Copilot Pages

Copilot Pages are a new immersive and collaborative experience that begins with you engaging with Copilot to obtain information.  From there, an interactive experience starts that allows you to take information you obtain from Copilot, extract it, share and then collaborate with that data in real-time with your colleagues.  It allows quickly transition information you obtain from Copilot to create persistent work products.

If you are wondering what a Copilot Page is, it is essentially an integrated experience with Loop.  Loop files are created and stored for the user.  Loop files are managed just like any other Office file stored in SharePoint Online.  The Copilot Page is stored in a new user owned SharePoint Embedded container designated for user.  Copilot Pages can be managed from an enterprise perspective just like any other piece of content in SharePoint Online.

2) Copilot Microsoft 365 Apps

There are new experiences being delivered with Copilot with each of the Microsoft 365 Apps.

Copilot in Excel: Provides new capabilities to assist users with formatting and analyzing data in spreadsheets.  Copilot knows how to reason over the data and assist with tasks with formatting and preparing data to make decisions.  Applying formulas, formatting, are just pieces of this.  You now can ask Copilot questions about the data.  Copilot can make recommendations on visual formats for the best chart to represent the data you have in Excel.  If you need to do some advanced analysis, you can leverage Copilot to generate Python code in your spreadsheet to create complex operations such as building visualizations, data refinement, machine learning and predictive analytics.  There are also new capabilities where Copilot can reason over data in a spreadsheet and generate summarized natural language responses about the data that can be used in other business products you are creating.

Copilot in PowerPoint: There are new Copilot features that assist with the creation of slides and content.  Narrative Builder is a new feature where Copilot assists you with creating an outline and then generates slides based on that outline.  You have the ability to tell Copilot the type of information you and to bring into the presentation, it will query your corporate data and then pull the data into the outline for you to review.  There is also a new feature called Brand Manager that will bring in your corporate brand and apply it to the presentation.

Copilot in Teams: There is a new feature that brings together the meeting transcript with chat data provide a complete picture of what was discussed in the meeting.

Copilot in Outlook: There is new capability that will assist you with Prioritizing your inbox.  Copilot will quickly review the messages that matter, and generate a summary of each email including why it was prioritized.

Copilot in Word: Today, Copilot already assists the user with bringing in and referencing data from the web and files you have access to.  This is going to be expanded to other locations such as your email and meetings.

Copilot in OneDrive: With Copilot, you now do not have to remember where that content was stored, especially if you have amassed a large volume of content of the years.  All this information is accessible to Copilot.

3) Copilot Agents

This is an extremely exciting new capability.  Agents are basically AI assistants that are designed to automate and execute business processes.  They can be very simple in nature that automate simple tasks or be more complex to replace repetitive tasks.  To create an agent there is a new agent builder tool that is built to be simple for an information worker.  An agent can be created based on a defined set of data, and then users can interact with that agent to obtain data.  More advanced agents can operate autonomously and independently execute and perform planned activities.

There is a new lightweight Copilot Studio tool that assists users with the creation of an Agent.  You have the ability to tell Copilot Studio, in natural language, what you like it to be.  You can identify knowledge sources and data across the enterprise to be leveraged by the Agent.  From there the Agent and be deployed to the enterprise.

References

• Microsoft 365 Copilot Wave 2: Pages, Python in Excel, and agents | Microsoft 365 Blog
• Announcing Copilot Pages for multiplayer collaboration - Microsoft Community Hub
• Copilot pages for IT Admins - Sep 2024 update - Microsoft Community Hub
• Unlock the power of Copilot in Excel, now generally available - Microsoft Community Hub
• Supercharge your business with agents built with Microsoft Copilot Studio | Microsoft Copilot Blog

Microsoft Copilot is coming to the US Government Clouds

Microsoft Copilot is coming to the US Government Clouds.  Here is some basic information you should know.

GCC Cloud

Current roadmap it to release Copilot in two waves to the GCC cloud.  Wave 1 will land in October 2024.  This first wave will comprise of such features as Copilot Graph-ground chat, Copilot with the major apps (Word, Excel, PowerPoint, Outlook, Teams chat) and Intelligent Meeting Recap.  This first set of capability is strategically aligned with supporting user experiences with the primary collaboration clients that user interact with daily.

Wave 2 is planned for March 2025.  In this release additional Office collaboration scenarios will be supported: Teams Meeting Copilot, OneNote, Stream, Planner, OneDrive for Business and Loop.

GCCH/DoD Clouds

Targeted for Summer of 2025.  

References

https://techcommunity.microsoft.com/t5/public-sector-blog/microsoft-copilot-for-microsoft-365-gcc-ga-update-empowering/ba-p/4222952

https://techcommunity.microsoft.com/t5/public-sector-blog/azure-openai-service-is-fedramp-high-and-copilot-for-microsoft/ba-p/4222955

Microsoft 365 Backup GA

A new solution called Microsoft 365 Backup and Backup Storage recently went GA.

This is a really cool new capacity that assists organizations in protecting themselves from disaster recovery and security scenarios when you need to recover your data.  Microsoft 365 has tons of data protection services built natively into the service.  Microsoft 365 Backup helps protect you against ransomware attacks and gives you the ability to have self-service recovery capabilities.

Microsoft 365 Backup is currently scoped to OneDrive, SharePoint and Exchange data.  With Microsoft 365 Backup you have the ability to mass backups and recovery points for your most critical business data.

For more information, read here: https://techcommunity.microsoft.com/t5/microsoft-365-backup-blog/microsoft-announces-general-availability-of-microsoft-365-backup/ba-p/4205300

New SharePoint Online Coauthoring Web Pages

Pretty cool, SharePoint Online is now rolling out the ability to do coauthoring of SharePoint Pages.  This allows multiple users to do real-time editing of web pages, web parts, etc.

https://techcommunity.microsoft.com/t5/microsoft-sharepoint-blog/introducing-coauthoring-for-sharepoint-pages-and-news/ba-p/4192161

Microsoft 365 Organizational Messages

A new interesting feature called Organizational Messages for Microsoft 365 will be in Public Preview.  This new interesting feature will assist you with communications with your users outside of email.  Users will receive communications through Windows 11 or Microsoft 365 apps.  

https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-organizational-messages-preview-in-the-microsoft-365/ba-p/4123890

https://learn.microsoft.com/en-us/microsoft-365/admin/misc/organizational-messages-microsoft-365?view=o365-worldwide#setup-requirements

Public Preview Microsoft Teams VDI

The new Microsoft Teams client will be starting a public preview with significant new optimizations for VDI.

https://techcommunity.microsoft.com/t5/microsoft-teams-blog/the-future-of-microsoft-teams-in-vdi/ba-p/4175859

Microsoft Teams Live Events

Microsoft Teams Live Events has been planned to retire in Sept 2024, however this timeline has been extended.  Customers are still encouraged to transition to Teams Town Hall.

Reference: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updates-for-town-hall-in-microsoft-teams-and-teams-live-events/ba-p/4148352

Microsoft 365 Multi-tenant organizations (MTO)

Probably one of the more anticipated feature releases I have been talking about has gone GA.  Multi-tenant organizations (MTO is allows tenants to have richer user and management collaboration experiences across tenants.  It is commonplace that organizations require multiple tenants, for instance merger, acquisition, divestitures, regulatory, etc.  In these cases, organizations are seeking to allow their users to have streamlined user experiences across these tenants plus organizations need streamlined management experiences too.

Some features that you will have access to are:

• Cross tenant people search
• Streamlined workforce collaboration (default access to content, bypass meeting lobby, etc.)
• Cross tenant communications
• Manage incidents and tickets centrally
• Centrally manage tenant configurations

https://techcommunity.microsoft.com/t5/microsoft-365-blog/multi-tenant-organization-capabilities-now-available-in/ba-p/4122812

https://techcommunity.microsoft.com/t5/microsoft-entra-blog/collaborate-across-m365-tenants-with-entra-id-multi-tenant/ba-p/4120309

Microsoft 365 GCCH FedRAMP and DFAR Compliance

Good updated articles on Microsoft 365 GCCH and how to meet DFAR requirements.

https://techcommunity.microsoft.com/t5/public-sector-blog/support-for-dfars-in-microsoft-365-government-gcc-high/ba-p/4076348

https://techcommunity.microsoft.com/t5/public-sector-blog/support-for-fedramp-in-microsoft-365-government-gcc-high/ba-p/4112262

Microsoft Copilot Dashboard

Microsoft Copilot Dashboard is now Generally Available (GA).  This dashboard is powered by Viva Insights and will help organizations have insights into how Microsoft Copilot is being leveraged, adopted and utilized by their users.  Here is a quick break down:

• Readiness: tells you where you have Copilot activated, and will see how many people have access to Copilot capabilities.
• Adoption: tells you which apps people are leveraging Copilot.
• Impact: tells you how many assisted hours Copilot provides to users.  You will have visibility to the assist actions, and see performance differences between users who leverage Copilot and those who do not.  Additionally, feedback information provided by users about Copilot is available by the experience you are reviewing.

Any organization serious about driving adoption of Copilot can leverage this information to understand how they train the users and evangelize Copilot capabilities.

https://techcommunity.microsoft.com/t5/viva-insights-blog/microsoft-copilot-dashboard-now-generally-available/ba-p/4097742

Microsoft Intune Copilot Public Preview

I found this article about how Microsoft Copilot will be integrated with Microsoft Intune will be going into Preview 4/1/2024.  There are definitely some interesting user experiences where AI will:

• Assist the Intune administrator troubleshooting issues.
• Summarize information about configurations and settings so that the administrator does not have to click through tons of screens to understand the current configurations.
• Make recommendations based on best practices to resolve issues that are being investigated.
• Etc.

https://techcommunity.microsoft.com/t5/microsoft-intune-blog/microsoft-introduces-a-preview-of-copilot-in-intune/ba-p/4083276 

UAL Logging Updates for Office 365

 New logging capabilities are coming for Office 365 customers.  Much of this was driven by our engagement with the US Government to help them obtaining more logs and telemetry data.  Specifically, 

• Unified Audit Log (UAL) Ingestion Size has been expanded to increase the amount of data flowing to SIEMs.
• Retention has been increased to 180 days.

There is additional important information in the announcement that you should be considering.

Reference - https://techcommunity.microsoft.com/t5/public-sector-blog/cisa-omb-oncd-and-microsoft-collaborate-on-new-logging-playbook/ba-p/4063661

New Teams Capabilities in 2024

Microsoft published an overview of what they plan to achieve with new meeting experiences in calendar year 2024.  Good read.

https://techcommunity.microsoft.com/t5/microsoft-teams-blog/new-year-new-meeting-enhancements-in-microsoft-teams/ba-p/4034799