Sunday, May 25, 2014

Office 365: How we run it

My job requires me to talk with a lot of prospective customers about Office 365. One of the biggest tasks I have is to explain to large enterprise customers how we actually do Exchange, SharePoint and Lync in the cloud. Many customers come to the table with a lot of know about Exchange, SharePoint and Lync. They have a lot of operational experience for supporting these products on-premises and they want to know how Microsoft does it? Not to say they do not believe us; but I get the question a lot “show me”. Personally I am not on the operations team however I have to take customers through a lot of conversations to demonstrate to them how we deliver on such a scale.
There are actually some really good presentations from the past Microsoft Exchange Conference (MEC) and SharePoint Conferences which explain how we do it. These discussions cover our operations support, incident response, security, networking, farm provisioning, etc.
I high recommend you take a look at the following sessions:

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